We are currently experiencing a service interruption due to a widespread AWS infrastructure outage affecting several of our systems.

Impacted services include:
- Email sending and delivery
- PDF document generation
- Login and account creation
- Document saving and uploads
- Itinerary and API functionality
- TravelDocs access and related features

Our engineering team is actively monitoring the situation and working closely with AWS to restore full functionality as quickly as possible.

We understand how important these systems are to your operations and sincerely apologise for the disruption. We’ll continue to post updates here as new information becomes available.

Thank you for your patience and understanding.